IT Business Analyst (FR,EN,D) 02/14-01
| Taux d’occupation | [100%] |
| Lieu(x) de travail | NE, BE,,FR, VD |
Connaissances professionnelles/Parcours professionnel
- IT Service – Action, process, and Customer oriented (Best practices ITIL V3)
- IT Operations and Provisioning – Up to 1200 users (SLA/OLA/SoX)
- Regulated (GxP) and Specialized (Non-GxP) systems
- Communication/negotiation with Manufacturing/Supply Chain department to represent IT guidance
- Supporting software in clean-room environment for 2 years (Manufacturing and QC Laboratory)
- UML, Hermès methodology
- PMP Certification (in progress)
- Data Integrity (Security rules, access control, backups, audit trail, removing duplicated data)
- FDA Regulation : 21CFR Part 11 + Good Manufacturing Process (GMP)
- Writing Work Practices (WP), Standard Operating Procedure (SOP), IQ OQ PQ (Installation / Operational Performance Qualification) in pharmaceutical industry
- Issue and Problem management / solving
- Google Analytics, Web analyst, Community Management
- MS Windows Server 2003/2008R2/2012R2 + MS IIS 6.0/7.5 + Active Directory (DRA)
- MS Sharepoint 2013/2016 MS SQL 2005/2008/2012 + SQL (reporting, SSIS, stored procedure) and database administration
- PHP 5, HTML 5, CSS 3, XML, Javascript developer on my spare-time (created my own CMS) Java, C++, C#, VB, VBA learnt at school
- ERP : Oracle eBusiness, SAP SD MM GTS, MS Dynamics AX 2009, JDEdwards (AS400) MES : Camstar CRM / ATS : Salesforce
- Pharmaceuticals software supported : Empower 3, Carry WinUV Spectrum, PerkinElmer IR Spectrum,
- Raman Spectrum, Metrohm Karl Fischer Titrator, LIMS, Siemens Scanware, Sensum Visual Inspection, Anton Paar Fluorimeter, Spectrometer, Densitometer
Expérience
- 2018-2020 Service & Application Business Analyst
- 2017-2018 IT Manufacturing Specialist
- 2015-2016 Business IT Systems Analyst
- 2014-2015 Information Management Specialist
Éducation
- 2010-2013 Business Information Technology – Ecole Supérieure Canton Neuchâtel
Centre Professionnel du Littoral Neuchâtelois – CPLN (NE) - 2010 Business English Certificate of Cambridge ESOL
- 2007-2010 Computer Scientist – Federal Certificate- CPLN (NE)
Langues
- French native proficiency
- English proficiency (B2) + business language since 2014
- • German : A2 (following lessons at Ecole Club Migros, Neuchâtel)